Last Updated: March 29, 2025
Welcome to Roxy ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website ("Site"), mobile application ("App"), and related services (collectively, the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
We collect different types of information to provide and improve the Service:
When you create an account, we collect:
● Name or alias
● Gender
● Date of birth
● Email address or mobile number
● Profile pictures/videos
● Bio/interests
● Social media data (if you log in via Facebook, Google, or Apple)
We collect your approximate or precise location (via GPS, Wi-Fi, or IP address) to:
● Enable connections with nearby users
● Enhance security and prevent fraud
We automatically collect:
● IP address, device type, operating system
● Browser type, pages visited, interactions
● Timestamps, crash reports, and diagnostic data
● This data is stored for up to 30 days unless required for security or legal reasons.
We store:
● Messages, photos, videos, and audio shared in the App
● Profile details visible to other users
If you make purchases, we collect:
● Credit/debit card details (processed securely via third-party providers)
● Transaction history
We use cookies, pixels, and similar technologies to:
● Personalize your experience
● Analyze usage trends
● Deliver targeted ads
You can manage cookies in your browser settings.
We process your data for the following purposes:
● Purpose: Delivering core features including matches, calls, and messaging
● Legal Basis: Contractual necessity
● Purpose: Ensuring account authenticity and platform security
● Legal Basis: Legitimate interests
● Purpose: Improving functionality and tailoring user experience
● Legal Basis: Consent
● Purpose: Sending promotional materials and updates
● Legal Basis: Consent
● Purpose: Meeting legal requirements such as age verification
● Legal Basis: Legal obligation
● Purpose: Conducting performance analysis and strategic planning
● Legal Basis: Legitimate interests
We may share your information with:
● Your profile information (name, photos, interests)
● Shared content (messages, media)
● Payment processors (e.g., Stripe, PayPal)
● Cloud storage providers (e.g., AWS, Google Cloud)
● Analytics & marketing partners
We may disclose data if required by law, such as:
● Court orders, government requests
● Fraud investigations
If Roxy merges, is acquired, or sells assets, user data may be transferred.
We retain data only as long as necessary (e.g., for legal compliance or Service operation).
We use encryption, access controls, and security audits to protect your data.
You have the right to:
● Access your personal data
● Correct inaccurate information
● Delete your account/data (with limitations)
● Withdraw consent (e.g., opt out of marketing)
● Port your data (request a copy in a machine-readable format)
● Object to certain processing (e.g., profiling)
How to Exercise Your Rights:
● Update settings in the App
● Email roxyapp@gmail.com
Your data may be processed outside your country, but we ensure safeguards (e.g., Standard Contractual Clauses for EU users).
The Service is not for users under 18. If we discover underage users, we delete their accounts.
We may update this Privacy Policy. You will be notified via:
● In-App notifications
● Email (if applicable)
● Updated "Last Updated" date
Continued use of the Service means you accept the changes.
For privacy-related questions or requests, contact:
● Data Protection Officer (DPO): roxyapp@gmail.com
For complaints, you may also contact your local data protection authority.